Best vehicle purchasing experience I’ve been through. Common sense prevailed...who knew?! I’ve had horrible experiences at Derrick and (“double”)Cross Town. I was treated like gold at Sherwood Dodge. My second purchase there and likely not my last. If you don’t buy at Sherwood, I recommend Prefontaine in Legal.
Less than a month ago
From the first conversation with our sales person Dana, we were treated with respect. No high pressure sales tactics, no trying to push us into a vehicle we didn’t want. She listened to what we were looking for in a vehicle and found exactly what we wanted. I absolutely love my new Ram Bighorn and am 100% satisfied with Sherwood Dodge.
Over a month ago
My salesman Jack Dumicz was friendly, courteous and easy to get along with to make the deal that I needed to get done.He's called me three or four times since I bought the jeep to make sure things are going well. After I bought my jeep and was waiting for tires to be finished and I had a loaner, he drove the jeep out to me instead of me coming back to the dealership and dropped off my extra set of tires to my house which I thought was a nice touch!
Over a month ago
After researching the vehicle I wanted online, a 2020 Jeep Wrangler, I came to Sherwood Dodge where Frazer, Matt, and Andrea all teamed up to get me exactly what I wanted. They were able to bring in the model I wanted (a day earlier than promised!) and walked me through my options in a very clear way for me to make my best decisions. An absolutely great experience and I would highly suggest their team to anyone looking for their new vehicle!
Over a month ago
Took my vehicle for brake replacement and some other minor repairs. The staff there make their customers feel welcome and they went out of their way to assist me because of my broken toe. I received a call providing me with a quote before they started any of the repairs. This provides an individual with the choice of whether they want to proceed with the repairs. There are no high pressure theatrics attempting to gouge more money from their customers. They also provide shuttle service to andfrom your destination while your car is being serviced. If you choose to stick around they have a nice lounge area with self- service coffee bar. One time they even provided me with shuttle service to and from my place of work. I recommend this dealer for your service requirements. I believe you won't be disappointed.
UPDATE **** to last review. Brake job seems to be seriously faulty. Break goes all the way down to the flow. Afraid to drive my vehicle. Requested smaller wipers, but they put on the long ones again. Have to arrange a new appointment, so will let my followers know how their customer service is.
UPDATE **** Well I finally was able to take my car back in so that Sherwood Dodge could address my concerns about their faulty brake repair. They were very accommodating and bent over backwards to fix their mistake. Great customer service and pleasant, polite staff. Would again highly recommend them. They are one of the few dealers that I have dealt with that truly want to serve their customers.... More
Here at Sherwood Dodge Chrysler Jeep, it is our mission to be the automotive home of drivers in the Sherwood Park, AB area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Chrysler, Jeep, Dodge, Ram, FIAT models, you have your pick of our showroom. Our local Edmonton dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Sherwood Park.
When it comes to financing. That's where our car loan and Chrysler, Jeep, Dodge, Ram, FIAT specialists step in. We're here to help you by going over every option clearly, and will work hard to find the right plan for you. Whether adding accessories or protection packages, or figuring out the final details of your loan or lease package, let us guide you along the way.
Sherwood Dodge is also by your side whenever you need any car service and repair work done in Sherwood Park. What's more, our auto parts team would be happy to get you whatever you need to keep your Chrysler, Jeep, Dodge, Ram, FIAT vehicle on the road for many miles to come.